Getting started

Face enrolment on the tablet

How staff register their face, consent, and what is stored.

Face recognition is optional per company and per person; PIN-only always works.

Enrolling

  1. In the panel, open Settings → Devices and switch on Enrolment mode for a tablet (it closes automatically after the time you choose), or let staff self-enrol if you enabled that.
  2. On the tablet, the person taps their name, enters their PIN, reads the consent text and takes the photo. The tablet checks the match straight away.
  3. From then on they look at the camera and confirm with their PIN.

What is stored

A face template used for matching, and the reference photo taken at enrolment, both held securely in the UK. Both are deleted automatically when the person is marked as a Leaver, and whenever you remove the face or record a withdrawal of consent (Employee → Withdraw consent). The clock-in photo is separate and is kept only for the retention period you set.

Tips for reliable recognition

  • Even light, no strong backlight.
  • Face inside the oval, no sunglasses; hairnets and hats are fine.
  • If someone is not recognised twice in a row, re-enrol them — it takes 20 seconds.

Last updated 26 September 2026

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